INTRODUCTION

The Privacy Policy covers the practices for handling and securing the Hotel's Personal Information byHeadnorth.in.

This Privacy Policy is applicable to any Hotel distributing its inventory including any product or services through Headnorth.in (like website, mobile site, offline channels including call centers and retail office) by uploading relevant Personal Information on the Extranet. Here, Extranet is a tool which is ownedand managed by Headnorth.in on which the Hotel shall upload information including room images, room rates, offers, reports, content, payment details, and any other details that may be necessary for the purpose of listing the Hotel on the Headnorth.in.

As a supplier or accommodation service provider on Headnorth.in, the Hotel agrees with this Privacy Policy and the terms and conditions mentioned herein.

Personal Information’ means and includes all information that can be linked to a specific Hotel or to identify the Hotel, such as the Hotel’s name, address, mailing address, telephone number, email address, account number, information about the bookings, rooms, room tariff, offers, reports, content, payments, and any other details that may be necessary from the Hotel.

When you visit Headnorth.in, we may collect information regarding the domain and host from which you access the internet, the internet protocol address of the computer or internet service provider you are using, and anonymous statistical data. The website and mobile site uses cookie and tracking technology depending on the features offered. Personal Information will not be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information.

When browsing our website, you are not required to provide any Personal Information unless and until you choose to sign up for one of services as described below.

HOTEL REGISTRATION

If you choose to register the Hotel on the website, you must provide Hotel’s legal name, address, telephone number, e-mail address, a unique login name, password, and password validation, and a password hint to help individual managing the registration on behalf of the Hotel to remember the password. This information is collected on the registration form for several reasons including but not limited to:

• Identification of the Hotel
• To allow us to contact Hotel for operational reasons or otherwise, if necessary
• To customize the content of our website, mobile site and mobile app
• To make product or other improvements
• To confirm your new member registration.

PARTNER PROFILE

As a partner, the Hotel can choose to complete the online profile by providing us with banking information and other Personal Information. This information is primarily used to assist the Hotel in managing payments, customer disputes, and communications quickly without having to type in the same information repeatedly.

SURVEYS

Headnorth.in values opinions and comments from the Hotel partner, so we frequently conduct surveys, both online and offline. Participation in these surveys is entirely optional. Typically, the information is aggregated, and used to make improvements to Extranet, website, mobile site and its services and to develop appealing content, features and promotions for customers of Headnorth.in. Survey participants are anonymous unless otherwise stated in the survey.

AUTOMATIC LOGGING OF SESSION DATA

We automatically log generic information about your devices connection to the Internet, which we call "session data", that is anonymous and not linked to any Personal Information. Session data consists of things such as IP address, operating system and type of browser software being used and the activities conducted by the user while on the device. An IP address is a number that lets devices attached to the internet, such as our web servers, know where to send data back to the user, such as the pages of the website the user wishes to view. We collect session data because it helps us analyze such things as what items Hotel is likely to click on most, the way Hotel is clicking and how often it is visiting. It also helps us diagnose problems with our servers and lets us better administer our systems. Although such information does not identify any visitor personally, it is possible to determine from an IP address a visitor's Internet Service Provider (ISP), and the approximate geographic location of his or her point of connectivity.

COOKIES

Cookies are small pieces of information that are stored by your browser on your device's hard drive. Cookies are only read by the server that placed them,and are unable to do such things as run programs on your computer, plant viruses or harvest your Personal Information. The use of cookies is very common on the Internet.

Headnorth.in use of cookies is similar to that of any other reputable online companies. No personally identifiable information (PII) about you (e.g., name, address, etc.) is gathered or stored in the cookies placed by a website, app or mobile site including Extranet and, as a result, no information can be passed on to any third party. Cookies allow us to serve you better and more efficiently, and to personalize your experience at our website and mobile site including Extranet. Headnorth.in uses cookies to personalize your experience on the website and mobile site.

As to the personalization of experience, these types of cookies allow you to log in without having to type your log - in name each time (only your password is needed); None of this information is passed to any third party, and is used solely by us to provide you with a better user experience on the website and mobile site.

Most Web browsers automatically accept cookies. Of course, by changing the options on your web browser or using certain software programs, you can control how and whether cookies will be accepted by your browser. Headnorth.in supports your right to block any unwanted Internet activity, especially that of unscrupulous websites. However, blocking Headnorth.in cookies may disable certain features on the website and mobile site, and may make it impossible to upload certain services or information on the website and mobile site. Please note that it is possible to block cookie activity from certain websites while permitting cookies from websites you trust.

OTHERS

From time to time we may add or enhance features available on the website. To the extent these features are provided, and used by you, we will use the information you provide to facilitate the business arrangement agreed with Hotel.

When you list Hotel on the Extranet, we may provide certain of your Personal Information to the customer or other involved third parties to enable the successful fulfillment of your booking.

However, we do not sell or rent Personal Information to third parties except sharing of such information with our alliance partners or vendors who are engaged by us to make bookings for our Hotels on their platform.

We use non - personally identifiable information in aggregate form to build higher quality, more useful online services by performing statistical analysis of the collective characteristics and behavior of our partnered Hotels and visitors, and by measuring demographics and interests regarding specific areas of the website and mobile site. We may provide anonymous statistical information based on this data to affiliates and other current and potential Business partners.

You are solely responsible for maintaining the secrecy of your passwords, and your membership account information. Please be very careful, responsible, and alert with this information, especially whenever you're online.

In addition to the circumstances described above, Headnorth.in may disclose the member information if required to do so by law, court order, as requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of Headnorth.in or any or all of its affiliates, associates, employees, directors or officers or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities. In addition, if Headnorth.in or substantially all of its assets are acquired, all Hotel information will most likely also be transferred in connection with such acquisition.

Headnorth.in operates out of India and follows regulations as applicable in the country.

We review our Privacy Policy from time to time, and we may make periodic changes to the policy in connection with that review. Therefore, you may wish to bookmark this page and/or periodically review this page to make sure you have the latest version.

You may always submit concerns regarding this Privacy Policy via email to [email protected]. Headnorth.in will respond to all reasonable concerns or inquiries.